SMS Marketing Strategy: The Components of a Great Campaign [Infographic]

SMS Marketing Strategy: The Components of a Great Campaign [Infographic]

Updated March 12, 2025 Are you ready to start connecting with your customers using text message marketing? Mass text messaging is a great marketing channel to engage with people who are interested in your goods and services. You can offer […]

How Can You Improve Customer Service? 5 Ways With SMS | SlickText

How Can You Improve Customer Service? 5 Ways With SMS | SlickText

Updated March 12, 2025 Good customer service is often praised as the secret to establishing and maintaining positive relationships between companies and their customers. But how do you define good customer service and customer experiences? Since the technology you use […]

9 Customer Service Phrases That Pressure Cook Problems [Infographic]

9 Customer Service Phrases That Pressure Cook Problems [Infographic]

Updated March 18, 2025 Have you ever reached out to a company’s customer service department only to be more annoyed after communicating with them? Frequently, long wait times only exacerbate frustrations that you already have. Luckily, text messaging can be […]

Text Marketing Vs. Email Marketing: Which Is Best for You? [Infographic]

Text Marketing Vs. Email Marketing: Which Is Best for You? [Infographic]

Updated March 12, 2025 As a business owner, odds are you’re already familiar with email marketing. You likely use this mass communication method to grow your business, whether it’s to promote special offers, advertise new products, or even send out […]

SMS Marketing Case Studies: Greats.com

SMS Marketing Case Studies: Greats.com

Updated March 12, 2025 Getting started with SMS marketing can feel daunting for ecommerce retailers who are used to email marketing. Even though most marketers recognize the growing need for SMS marketing for everything from shipping updates to customer loyalty, […]

How to Text 911 in an Emergency

How to Text 911 in an Emergency

Updated March 6, 2025 Can you text 911? The answer is: yes. You don’t have to call during an emergency, but you can text 911 instead. Police services across the United States began implementing a program in 2014 that makes […]

Why You Should Use Text Message Marketing in 2025 [Infographic]

Why You Should Use Text Message Marketing in 2025 [Infographic]

Updated March 19, 2025 In today’s economy, businesses — regardless of size or location — are fighting for the attention of their customers. Consumers witness this every day. Whether through print, TV, radio, social media, or email, it’s clear that […]

27 Customer Service Statistics for 2025 | SlickText Infographic

27 Customer Service Statistics for 2025 | SlickText Infographic

Updated March 12, 2025 No matter what industry you’re in, chances are you probably have at least a few competitors — competitors who are fighting for the same customers you’re trying to get. Businesses are striving for excellence in every […]