SlickText Help Center

If I Reply STOP, Does It Remove Me Off All Lists?

That depends on how the contact was added to your list.

If a contact has opted into one of your Textword lists using Text-To-Join or completing a Web Form, then replying STOP will only remove them from the Textword list that they most recently interacted with. If they continue to text STOP then it will remove them from other lists associated with that sending number. Replying STOP ALL will remove a contact from all Textword lists associated with your account - even those using different sending numbers.

 

If a contact was added to your account manually, as part of an upload, or via an API call, then they will be removed from all Textword lists - regardless of the sending number if they text STOP to any of your sending numbers. If they reply STOP again it will move to the previously interacted textword, if they are on one, from other users' accounts.

Lastly, a contact can specify which Textword list they want to be removed from by texting STOP TEXTWORD (replacing "textword" with the actual textword).

 

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