SlickText Help Center

On a rare occassion, you may accidentally have turned on shortcode blocks in your settings. Alternatively, some phones may call this: "Enabling/Disabling premium messaging." If this is the case, texting to join a text list that uses a short code would result in an automated text being sent back to your phone stating: Access Denied.

In some smartphones, like the Galaxy, there are options to block shortcodes. Other times, a shortcode block may have been enabled by the rep at the store where your mobile device was registered. A last option for why your phone my be experiencing a block would be if your phone number was recycled, meaning someone else had the number prior to you. If the previous owner of the number enabled shortcode blocks, this request likely carried over when you inherited the number.

Removing A Short Code Block

Changing Phone Settings #1

To change the settings in your Android device, these are basic instructions to remove the shortcode block. Device instructions may vary.

1. Press Menu from the home screen.
2. Select Settings.
3. Select More at the top right hand corner of your screen.
4. Select Application Manager.
5. Slide the screen to the All section.
6. Select Messages.
7. Under the Permissions section, you will find a drop down menu with 3 options for sending premium sms.
8. Select the desired option; Ask is the default.

Changing Phone Settings #2

1. From a Home screen, navigate: Apps Apps icon > Settings, Settings icon > Apps
2. Tap App manager
3. Tap the Menu icon Menu (upper-right)
4. Tap Special access
5. Tap Use Premium text message service
6. Tap the app then select an option: (Note Apps listed vary and only appear if they've previously been used for premium messaging)
   • Ask
   • Never allow
   • Always allow