Categories
Workflows - Condition Objects
Condition objects run a status check based on the condition the object has been programmed to check for.
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These objects also execute immediately.
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Most condition objects have yes/no outcome options. Some condition objects have more than two outcome options.
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Outcomes that are not connected to another object will eject the contact from the workflow unless additional condition objects are checking to see if the contact matches another property.
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Contact Field Matches |
This object will check to see if a contact field matches the specified condition. |
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Matches Segment |
This object requires use of the segment feature, existing outside of the workflow feature. This is simply yes/no, a subscriber is in a segment or not. |
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Is on a List |
This object will check if a contact is subscribed to another textword. |
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Has Previously Opted Out |
This object will check to see is a contact has perviously opted out. |
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Has Clicked Message |
This object will check if a subscriber has clicked on any smart link within a text message using the Send Message object. |
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Has Clicked Chat Message |
This object will check if a subscriber has clicked on any smart link within a text message sent using the Send Chat Message object. |
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Has Clicked Smart Link |
This object will check if the contact has clicked on a smart link. |
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Is Entered in a Contest |
This object will check to see if a contact is entered in a Text-To-Win contest. |
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Check Survey Status |
This object will check to see if a contact has taken a survey and gives you different outcomes based on their current status: Not started, In Progress, Never Finished, Completed. |
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Check Workflow Status |
This object allows you to check and see if a contact has interacted with a specific workflow or any workflow. Outcomes available are Not Started, In Progress, and Finished. Flushing a workflow will ________. |
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Is a Loyalty Program Member |
This object will check to see if a contact is a member of a loyalty program. This only works with the SlickText loyalty program you set up on the Marketing Tools page. |
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Check Chat Sentiment |
This object uses an AWS sentiment analysis algorithm to determine the sentiment of messages received from the contact. Sentiment will be determined as: positive, negative, neutral, or unknown. |
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Contact Counter |
This object allows you to select a single contact or a range or contacts. This could be used for A/B Testing, choosing and notifying winners (and losers) of a contest, or any scenario where you want to split up contacts and send them down different paths. |
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Shopify: Check Status of Latest Order |
This object will check the current status of an order within Shopify. |
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Shopify: Check Value of Latest Order |
This object will check the value of the contact’s last order, which can then be used to send contacts different messages based on the value of that order. |
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Shopify: Check Previous Orders Count |
This object will check how many orders the contact has placed with your Shopify store. |
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Check Time |
This object lets you establish different paths based on time of day, or date and time. Conditions available are before, between, and after. |
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Check Gorgias Ticket |
Check the status of the ticket: Open, closed, or not found. |
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Check Zendesk Ticket |
Check the status of the ticket: Open, on hold, solved, closed, or not found. |
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Check Salesforce Field |
This object will check a contact field in Salesforce and whether it matches certain criteria. The results are: Yes, no, or the lead may not be found. |
