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SMS Auto-responders

Send automated text message responses with ease.

SMS autoresponders allow you to send instant, automated text message responses to people after they've texted a specific keyword to your number. They're a great tool for delivering on-demand information to people seeking immediate responses.

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An ecommerce shopper receives an SMS auto-reply with a discount code sent through SlickText

15,000+ brands rely on SlickText to power their SMS marketing.

DoorDash ASU
Nerd Wallet Tony Robins
Alani Nu XPO Logistics
Zeemee Winco Foods
Mosquito Joe Lazboy
Cannon YMCA
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How SMS Autoresponders Work

SMS autoresponders, also known as text message auto-replies, are the most common way that people are sending automated text messages. Autoresponders are typically used to either provide instant information or confirm a person's subscription to a text messaging service.

Setting Up an SMS Autoresponder

Setting up text message autoresponders can be broken down into two basic parts: setting up your keyword and then configuring your auto response SMS message. Our platform makes this process so easy that most people are up and running in a matter of minutes.

The Keyword

A keyword is a word or phrase that people can text to an SMS short code or phone number to trigger an autoresponder text message. A keyword can be more than one word but is recommended to be kept short, easy to spell, and easy to remember. You can set up as many or few keywords as you like, each with a dedicated auto-reply. You can use keywords to opt subscribers into a list, automatically reply with information, or both.

The Auto Response Message

This is a text message that will be immediately sent back to people after they text a keyword to your number. The standard limit on text messages is 160 characters, however, our service allows your responses to be up to 1,600 characters if needed. You can even include a picture with your message to achieve greater engagement.

By default, each keyword has just one automated text message response associated with it. In some cases, one response may not be sufficient. What if you need to provide a series of text messages or engage in two-way messaging to collect more information? Our drag-and-drop workflow tool enables you to build automated message sequences based on contact behavior or time.

SlickText UI showing the fields for creating an SMS keyword and auto response
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Engagement & Reporting

Our reporting and analytics dashboard provides a wide array of data about the effectiveness of your texting program.

Including a link in automated text responses will help you understand who is engaging with each text message. Not only can you track the number of clicks, you can also track which individuals have clicked so that you can send future messages based on whether they did or did not take action.

Graphs from SlickText analytics showing revenue activity and campaign clicks for a brand using SMS marketing
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Who Uses SMS Autoresponders?

Many types of businesses use text messaging, and autoresponders have several use cases. This is what makes them so attractive for delivering instant information.

The most common use case for auto-replies are to confirm subscriptions to text messaging lists. These messages thank people for joining, offer important information, and provide instructions on how to opt out of that list if they so choose.

Aside from list confirmations, you can deliver valuable information to people that request it. Some of those popular use cases include:

  • Public transit updates
  • Event schedules
  • Business hours
  • App downloads
  • Real estate home information
A millennial man and woman receive an SMS auto-reply from a store using SlickText for SMS marketing

WHY CHOOSE US

Why You Should Choose SlickText for Your SMS Autoresponders

We’re rated #1 among SMS marketing services. Here are three big reasons why...

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Easy Set Up

Don't waste your time trying to understand other complex SMS marketing services. Setting up text autoresponders should be very simple. With SlickText, it only takes a few minutes to create a keyword and auto-response message.

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Flexible Options

Whether you need to send short and simple auto responses or a series of engagements over time, we have the features to help you accomplish your business goals.

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Free Incoming Messages

There is an inherent cost that all SMS marketing companies incur to both send and receive text messages. Most charge you for both. We don’t. We only charge for outbound messaging, which keeps more money in your pocket.