Automated Texting Service

SMS automation is the use of software to send text messages automatically based on triggers, schedules, or customer actions. Platforms like SlickText allow businesses to create automated workflows, schedule campaigns, and send personalized messages without manual effort.

Look for behavior-based triggers, a visual workflow builder, and personalization — SlickText covers all three without a technical learning curve.

Yes, automated texting is legal when done in compliance with regulations like the TCPA (Telephone Consumer Protection Act) in the United States. Compliance requirements include obtaining explicit consent before sending messages and honoring opt-out requests immediately. SlickText includes built-in compliance language to help you maintain a compliant texting program.

While related, these terms refer to different aspects of SMS marketing:

• Mass texting is the practice of sending a single message to many recipients simultaneously
• Automated texting refers to the scheduling and triggering mechanisms that send automatic text messages without manual intervention

Most comprehensive text message platforms like SlickText offer both capabilities as part of their service.

Pricing for automated text message services typically depends on message volume and features. SlickText offers tiered plans ranging from small business packages to enterprise solutions, along with free trials so businesses can test automation features before committing.

Look for workflow automation, scheduled and recurring messages, autoresponders, segmentation, personalization, compliance tools, integrations, analytics, and support. SlickText includes these tools so businesses can automate reminders, follow-ups, promotions, customer journeys, and ecommerce messages from one platform.

Getting started with automated texting is simple:

1. Choose a reputable provider like SlickText
2. Select a plan that meets your volume needs
3. Secure a dedicated short code, toll-free number, or 10-digit long code number
4. Create your initial automated message sequence
5. Turn on your automated workflow and monitor results

You can automate welcome messages, reminders, abandoned cart texts, review requests, birthday offers, surveys, alerts, drip campaigns, follow-ups, and more.

Common triggers include new opt-ins, keywords, purchases, abandoned carts, link clicks, dates, birthdays, and form submissions.

No. SlickText lets teams create automated text workflows with templates and a visual workflow builder. Developers can also use APIs and webhooks for custom automations.

Yes, most automated texting services offer extensive personalization capabilities. You can insert recipient names, reference past purchases, include location-specific information, and even alter entire message flows based on customer attributes or behaviors. This personalization significantly improves engagement rates compared to generic messages.

SlickText integrates directly with Shopify, making it a strong choice for e-commerce automation. Businesses can send automated texts for abandoned carts, order updates, and promotions using synced customer data for personalized messaging.

Setting up an automated SMS drip campaign in SlickText is straightforward. Here's how:

1. Log into your SlickText account and navigate to the Workflows section in your dashboard.
2. Click "Create Workflow" and select "Drip Series" from the template library.
3. Configure the trigger. Decide what starts the campaign—a new subscriber joining your list, a keyword text, a specific date, or an action like clicking a link.
4. Build your message sequence. Add the texts you want to send, spacing them out over time. You can set delays for a certain amount of time or select specific dates to pace your drip series perfectly.
5. Review and activate. Preview your campaign flow, test it with your own number, then turn it on. SlickText handles the rest automatically.

Once active, your drip campaign runs on autopilot.