Who can use business texting?

Anyone who has a message to communicate to a group of people can benefit from business texting. First, you’ll need to make sure your list of subscribers has been collected compliantly. Once you’ve confirmed you have permission to send business texts, you can start sending out mass text messages, one-on-one sales and support messages, and automated text messages.

How do companies use business texting?

All companies and departments can benefit from business texting. Sales teams use it to nurture leads, customer support teams use it to resolve customer issues, marketing teams use it to send mass texting campaigns and automated workflows, and human resources departments use it for managing application processes and sending recurring timecard reminders.

Is business texting legal?

Yes, business texting is legal—as long as you are sending messages to people who have opted in compliantly. To make sure your list fits compliance standards like TCPA and CTIA guidelines, reach out to a SlickText representative today.

How much does business texting cost?

Business texting with SlickText is available at several different plan sizes based on how many text messages you plan to send per month. Paid plans begin as low as $29 per month, or $0.058 per message credit. Every SlickText plan includes every platform feature. View business texting pricing now or reach out for a custom quote.

What is the best service for business texting?

SlickText is the best service for business texting according to G2 reviewers. Customers choose SlickText for its ease of use, helpful customer support, user-friendly platform, and consistent ROI. Try it for free today to experience the best business texting service for yourself.

Business Text Messaging Service

Engage with your customers one-on-one and at scale using the best text messaging service for business.

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15,000+ brands rely on SlickText to power their SMS marketing.

Text Your Customers One-on-One

Enable your sales and support team to connect with customers through business text messaging.

Communicate with Customers at Scale

Reach your entire customer base or send targeted messages to dynamic segments of customers.

Intelligently Market Your Business

Grow your audience with intuitive list growth tools from the leading SMS marketing service.

Your customers want to hear from you.

More than 80% of consumers have signed up to receive SMS from brands.

How are companies using business text messaging?

Text messaging is the most effective channel for customer engagement. Regardless of your needs, 10-digit and short code texting has a place in any organization. Here are the four most popular ways people are using text messaging for business.

Customer Support and Conversational Commerce

More than 50% of consumers list texting as their preferred method of customer support. Using an SMS inbox gives your business the ability to forge meaningful relationships at crucial moments through the most engaging communication channel.

When you’re ready to provide the ultimate customer care, make sure you choose a business texting platform with a collaborative inbox so your entire team can boost productivity and provide best-in-class support.

A customer support team uses a business texting app to connect with customers

Sales and Lead Nurturing

Companies are finding that customers, especially millennials, avoid phone calls. It makes sense to engage with people how they feel most comfortable, especially when a sale is on the line. Our inbox makes it easy to host two-way texting conversations that move customers through every stage of the buyer journey, from initial inquiry to post-purchase feedback. You can even automate key moments with our drag-and-drop workflow builder.

Business leaders are also learning that leads are more likely to engage with sales teams via messaging channels versus phone calls. Business texting gives your sales team an edge over the competition by lowering the barrier to engagement, helping you communicate more efficiently.

Business text messaging conversation between a salesperson and a customer

Text Message Marketing

Text message marketing is one of today's fastest growing marketing methods. It boasts open and click-through rates far superior to those of email and other digital channels. Why? Because everyone reads text messages.

SlickText is the industry-leading SMS marketing service for brands of all sizes. Our business texting app includes built-in marketing tools and text message automations to help support and grow your business.

Business texting conversation between a restaurant marketing manager and a customer

Order Updates and Product Reviews

Business SMS services allow you to provide order status updates and collect product reviews. This increases customer satisfaction, reduces daily support tickets, and improves your overall brand reputation.

Because text messaging produces much higher engagement and click-through rates than email, you should accumulate positive reviews more quickly than other channels. Our business SMS platform comes with built-in templates to guide your post-purchase workflow and help you consistently collect five-star reviews.

An example of a conversation with the best text messaging service for business

Why Business Text Messaging Makes Sense

There are hundreds of reasons why using a text alert services for your business makes perfect sense. Here are just a few reasons why your company should be texting its customers:

People Are Glued to Their Phones

Where is your mobile device right now? Probably within arm's reach. People live on their mobile phones. Why wouldn't you want to connect with your customers where they spend the majority of their time? Chances are they want to be texting you.

With the growing popularity of smartphones and the ability to "click to text" from any web page, your customers are probably trying to text your business—whether you know it or not. Consider how many valuable engagements you could be missing.

Restock alerts sent using the top SMS for business service

Reach More Customers

Whether you're sending out informational alerts, appointment reminders, or marketing messages, the key to success is reach. Why bother with spammy robo-calls or emails that get stuck in junk boxes? Using our text messaging service for business will increase your reach and enable you to keep all customers in the know.

Personalized business SMS sent using the SlickText platform

Business Texting FAQs

Questions about our business texting service?
Find the answers you need below.

What is business text messaging?

Business text messaging is a communication method that small businesses, mid-market, and enterprises use to connect with their customers through texting. Since most people are glued to their phones, business texting has become the most effective way to reach large groups of people at once and to host one-on-one texting conversations.

SlickText business texting services give you the ability to grow your SMS list, send mass text messages, text one-on-one with leads and customers, set up automated text messages, and track performance with analytics. It’s a collaborative tool designed for your entire team to use.

How do companies use business texting?: All companies and departments can benefit from business texting. Sales teams use it to nurture leads, customer support teams use it to resolve customer issues, marketing teams use it to send mass texting campaigns and automated workflows, and human resources departments use it for managing application processes and sending recurring timecard reminders.

How much does business texting cost?: Business texting with SlickText is available at several different plan sizes based on how many text messages you plan to send per month. Paid plans begin as low as $29 per month, or $0.058 per message credit. Every SlickText plan includes every platform feature. View business texting pricing now or reach out for a custom quote.

Who can use business texting?: Anyone who has a message to communicate to a group of people can benefit from business texting. First, you’ll need to make sure your list of subscribers has been collected compliantly. Once you’ve confirmed you have permission to send business texts, you can start sending out mass text messages, one-on-one sales and support messages, and automated text messages.

Is business texting legal?: Yes, business texting is legal—as long as you are sending messages to people who have opted in compliantly. To make sure your list fits compliance standards like TCPA and CTIA guidelines, reach out to a SlickText representative today.

What is the best service for business texting?: SlickText is the best service for business texting according to G2 reviewers. Customers choose SlickText for its ease of use, helpful customer support, user-friendly platform, and consistent ROI. Try it for free today to experience the best business texting service for yourself.

WHY CHOOSE US

Why You Should Choose SlickText for Business Texting

There are several business text messaging services on the market. None are close to providing the ease, quality, and functionality that SlickText offers. Here are several reasons why you should choose our service to begin texting your customers...

Simple Two-Way Texting

Our simple contact management and inbox make business text messaging hassle-free. We keep your chat threads organized so your team can efficiently engage with your customers.

Use an Existing or New Number

Maintain a personal feel by texting your customers from a dedicated local phone number. You can choose from a list of available numbers in your specific area code or even text-enable your existing landline.

Manage Messaging on the Go

Our mobile app makes managing your business sms even easier. In addition to texting from a computer, you can connect with your customers wherever your mobile device has an internet connection.

Powerful Mass Text Messaging

Text specific customer segments, or your entire list, with just a few clicks. We are the leader in mass texting, which means you're getting not only a solid business SMS service but the most powerful mass messaging and SMS marketing tools as well.

Flexible Automation

Save time and boost efficiency by taking advantage of our automated text messaging features. From SMS auto-responders to drip messages and recurring texts, our platform provides you with everything you need to put your messages on autopilot.

Invite Your Entire Staff

Company communications isn't always a one-person job. Our business texting service allows you to invite an unlimited number of employees to your account to help manage the workload. You control the permissions. You control the access.

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